Automation of management of targeted delivery and postal and courier services
DELIVERY MANAGEMENT SYSTEM TOCAN DELIVERY
TO WHOM WE RECOMMEND AUTOMATED DELIVERY
an overview of the main areas and industries that may be interested in automation of delivery and couriers
CARGO SHIPMENT
Operators of international and intercity freight transportation.
ALL TYPES OF DELIVERY
Parcel delivery, courier delivery, water delivery and online shopping.
TRADE AND SERVICES
All kinds of retail and wholesale. For all service companies.
INDUSTRY
Enterprises specializing in the production and marketing of various types of products.
TOCAN DELIVERY CAPABILITIES
- Unloading and processing of orders for delivery 24/7. Automatic development of optimal delivery routes.
- Data transfer to mobile devices of couriers (tablet, smartphone).
- Routes, information about orders, invoices, etc.
- On-line monitoring of the work of couriers (movement, fact of delivery, sale), with reference to the map, with the possibility of informing the client about the progress of delivery.
- Printing a fiscal receipt for actually accepted goods/services at the place of delivery (sale, provision of services). Uploading reports on deliveries and sales, for transfer to the accounting system and subsequent analysis.
- Using AI to accurately predict the length of time a customer spends depending on many factors: time of day, day of the week, season, etc.
- Traffic forecast for route calculation.
- Using the CRM module to manage tickets.
- Feedback from customers - the system monitors delays / ahead of schedule and informs customers about the exact time of arrival of the courier. It is possible to enable showing the location of the courier on the map.
ONLINE PLANNING AND MONITORING OF DELIVERY REQUESTS
The system plans the execution of delivery requests and monitors the progress. Compares the actual and planned schedule of deliveries to addresses. If the dispatcher sees a backlog, he can warn the customer about the delivery delay. The system can also send a notification to the client on its own via SMS, Viber and e-mail.
MOBILE DRIVER OR COURIER INTERFACE
Information about delivery tasks is sent to the mobile devices of drivers or couriers.
The driver or courier sees the route on the map, as well as in the form of a list of applications.
Routes are tied to the EMEI of the driver's or courier's mobile device for online monitoring.
MOBILE DRIVER OR DELIVERY COURIER INTERFACE
The driver or courier has access to complete information about the delivery, the recipient and the delivered packages. After the delivery is completed, the courier “closes the outlet”.
IF NECESSARY, THE DRIVER OR COURIER MAY OBTAIN A CONFIRMATION OF DELIVERY IN THE FORM OF THE CLIENT'S SIGNATURE
POSSIBILITY OF ISSUANCE OF CASH RECEIPT TO CLIENTS BY DRIVER OR COURIER
- A command is generated from the mobile application to print a fiscal (cash) receipt.
- The amount and the list of goods/services may be changed if the client has not accepted all the goods or made an additional purchase.
- Information about the "closing point" is displayed in the dispatcher interface.
- Reports to the State Fiscal Service are sent when the fiscal registrar is connected to Ethernet.
ADDITIONAL FEATURES OF TOCAN DELIVERY
The courier can become a sales agent.
When using the "fiscal registrar - mobile application" link, you are not limited to the goods programmed in the PPO memory (as when using a cash register). The fiscal registrar takes data from the mobile application, and even if there is an urgent need to add a service / product, it can be added using remote synchronization of the mobile application with the server.
Result: A convenient and complete solution for printing fiscal receipts. PPO programming is not required. All the necessary data has already been taken into account in the delivery orders, the information is received through the mobile application.
Concern for customer convenience.
Thanks to planning, you can tell a window of 1-2 hours in the morning when to expect delivery. Thanks to plan\actual monitoring, you will be able to notify the client in case of delays, including automatically.
Result: Customer satisfaction will increase, delivery delays will be perceived more calmly, you will gain a competitive advantage over competitors.
PERFORMANCE INDICATORS OF TOCAN DELIVERY
Reduced time for planning delivery routes in 3-10 times.
99% execution of customer requests.
On 12-30% decrease shipping operating costs.
Reduction in personnel costs for 8%.
Reducing the car fleet by 12-25%.
Delivery management system and couriers Delivery from TOCAN SOLUTIONS
Tocan Delivery – is a software for automating the delivery of all types of goods and cargo, mail and parcels, automating the delivery of water, food, pizza or flowers. By applying our solution, you can significantly increase customer loyalty to your business. The main objective of Tocan Delivery is to reduce the impact of the human factor and increase the efficiency of the logistics of delivering goods and services, optimize the cost of maintaining a fleet of vehicles and couriers.
We recommend our solution for use by companies providing delivery services, transport companies, postal and courier services, online stores, distributors and manufacturers who deliver their goods on their own within settlements or provide targeted delivery to their consumers. The delivery management system is a great tool for logistics managers, online store administrators, entrepreneurs and heads of delivery departments. The program allows you to manage and keep records of all operations and events related to delivery, delivered loads, delivery addresses, customers, as well as settlement operations.
Delivery and couriers management system Tocan Delivery part of the Supply Chain Execution (SCE) suite of solutions for supply chain management. It has the ability to integrate with other solutions of the Supply Chain class - Tocan WMS, Tocan YMS. The system is also integrated with accounting systems of the ERP class (for example, 1C Enterprise). It has a built-in CRM module for receiving and registering delivery requests or can interact with other CRM systems (for example, Bitrix, Amo CRM, Terrasoft). All solutions on the Tocan platform have the ability to collect and process data in the Tocan Business Intelligence (BI) business intelligence system.
Key features of Tocan Delivery:
- route planning based on more than 100 parameters used.
- online tracking of cars and couriers on Google Map, Open Street Map, Here (NokiaMap).
- mobile application for driver and courier.
- forecasting customer activity on requests (Artificial Intelligence).
- the ability to deliver with fewer cars and couriers.
- reducing the influence of the human factor (for example, when replacing or expanding staff).
- fast laying of optimal routes.
- fuel and traffic control.
- synchronization with ERP and CRM systems.
- the ability to use simple smartphones on the Android OS
- easy adaptation to individual requirements.
To date, more than 50 companies in various business areas are working with our solution. First of all, we recommend the implementation of a delivery and courier management system for enterprises in the following business areas:
- Online shopping.
- transport companies, multi and intermodal transportation.
- postal and courier services.
- auto parts distributors.
- water delivery.
- delivery of food, pizza, flowers.
- construction stores.
- financial and insurance companies (delivery of documents, policies, departure of emergency commissioners).
LEAVE A REQUEST FOR A DEMONSTRATION OF THE TOCAN DELIVERY SYSTEM
FAQ FOR DELIVERY
Our clients and partners
ADVANTAGES OF WORKING WITH US
QUICK START
Thanks to a significant number of completed projects in various fields of activity, we have ready-made developments and know-how for optimal planning of the project schedule.
LOW COST
We understand the current financial situation and offer various cooperation options for any financial expectations: SaaS (rental) and full purchase of our solution.
GREAT EXPERIENCE
The expanded geographic and sectoral focus of our activities has allowed us to accumulate significant experience, so we are ready to offer solutions, talking about certain nuances of the current industry and country.
ADDITIONALLY
Great competition in the market dictates its own terms, therefore, in order to demonstrate our expertise, we are ready to offer reference visits, pilot projects and small cuts for automation for FREE.
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