1. BASIC CONCEPTS

Website - Tocan Solutions website, located on the Internet at: www.tocan.com.ua
Website Administration - all questions can be sent to sales@tocan.com.ua or by phone. 095 269-18-29
User - a natural or legal person who has placed his personal information through the Feedback Form on the site with the subsequent purpose of transferring data to the Administration of the Site.
Feedback form - a special form where the User places his personal information for the purpose of transferring data to the Administration of the Site.

2. GENERAL PROVISIONS

2.1. This Privacy Policy is an official standard document of the Website Administration and defines the procedure for processing and protection of information about individuals and legal entities using the Feedback Form on the Website.
2.2. The purpose of this Privacy Policy is to ensure the proper protection of information about the User, including his personal data from unauthorized access and disclosure.
2.3. Relationships associated with the collection, storage, distribution and protection of information about users are governed by this Privacy Policy and the applicable laws of Ukraine, the Russian Federation or the European Union.
2.4. The current version of the Privacy Policy, is a public document, developed by the Administration of the Site and is available to any Internet user by clicking on the hypertext link "Privacy Policy".
2.5. The Site Administration has the right to make changes to this Privacy Policy.
2.6. If the Privacy Policy is amended, the Website Administration notifies the User by posting a new version of the Privacy Policy on the Website www.tocan.com.ua.
2.7. By using the Feedback Form, the User agrees to the terms of this Privacy Policy.
2.8. The Site Administration does not verify the accuracy of received (collected) information about the User.

3. CONDITIONS AND PURPOSES OF COLLECTION AND PROCESSING OF PERSONAL DATA

3.1 Personal data of the User such as: name, surname, e-mail, phone number, etc., are transferred by the User to the Site Administration with the consent of the User.
3.2. Transmission of personal data by the User to the Site Administration, through the Feedback Form means the User's consent to the transfer of his personal data.
3.3 The Website Administration carries out processing of information about the User, including his personal data, such as: name, surname, e-mail, phone number, etc., as well as additional information about the User, provided by him voluntarily: organization, city, position, etc. in order to fulfill obligations to the User of the Site.
3.4. Processing of personal data is based on principles:
а). The lawfulness of the purposes and methods of personal data processing and integrity;
б). Compliance of the purposes of personal data processing with the purposes predetermined and stated when collecting personal data;
в). Compliance of the volume and nature of the processed personal data with the methods of personal data processing and the purposes of personal data processing;
г). Inadmissibility of combining databases containing personal data created for incompatible purposes.
3.5. The Site Administration processes the User's personal data with the User's consent in order to provide services/sales of goods offered on the Site.

4. STORAGE AND USE OF PERSONAL DATA

User's personal data is stored only on electronic media and is used strictly for the purposes specified in clause 3 of this Privacy Policy.

5. TRANSFER OF PERSONAL DATA

5.1. User's personal information will not be shared with any third parties, except as expressly provided in this Privacy Policy, as specified in the consent to the mailing.

5.2. Provision of the User's personal data at the request of state agencies, local authorities is carried out in the manner prescribed by the legislation of the country.

6. RETENTION AND DESTRUCTION OF PERSONAL DATA

6.1. Personal data of the User is stored on the electronic medium of the site indefinitely.
6.2. Personal data are destroyed at the request of the user on the basis of his appeal, or at the initiative of the Administrator of the site without explanation, by deleting the information posted by the Administration of the Site.

7. RIGHTS AND OBLIGATIONS OF USERS

Users have the right, upon request, to obtain information from the Site Administration relating to the processing of their personal data.

8. MEASURES TO PROTECT USER INFORMATION

Site Administrator takes technical, organizational and legal measures to ensure the protection of personal user data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as other unlawful actions.

9. USER REQUESTS

9.1. The User has the right to send to the Site Administration his requests, including regarding the use/deletion of his personal data as provided in paragraph 3 of this Privacy Policy in writing to the address specified in paragraph 1.
9.2. A request sent by a User must contain the following information:
For an individual:
- number of the main document certifying the identity of the User or its representative;
- information about the date of issuance of this document and the issuing authority;
- the date of registration through the Feedback Form;
- free-form text of the request;
- the signature of the User or its representative.
For a legal entity:
- a free-form request on letterhead;
- date of registration through the Feedback Form;
- the request must be signed by an authorized person and accompanied by documents confirming the person's authority.
9.3. The Website Administration undertakes to review and respond to the User's request within 30 days of receipt.
9.4. All correspondence received by the Administration from the User (requests in written / electronic form) refers to restricted information and without the written consent of the User is not subject to disclosure. Personal data and other information about the User who sent a request may not be used without the User's express consent, except to respond to the subject of the received request or in cases expressly provided by law.